Skiffbits ships Australia-wide from Sydney. Everything below applies to orders placed through skiffbits.com.au.
Dispatch times
Skiffbits is a small operation run around sailing and work, not a warehouse. Stocked items are normally dispatched within 2–3 business days of your order being placed.
Made-to-order and custom items — machined mast bases, sewn covers and bags, and made-up rope sets — take longer. We will give you an estimated lead time by email once your order comes through, and we will contact you before dispatch if that estimate changes.
If you need something in a hurry for a regatta, email us before ordering and we will tell you honestly whether we can make it.
Postage costs
Postage is calculated at checkout based on the weight and size of your order and your delivery address. You will see the exact cost before you pay — there are no charges added afterwards.
Most orders go via Australia Post. Longer or heavier items such as poles and spars may be sent by courier, and in some cases we may need to quote freight separately. If that applies to your order we will contact you before charging anything.
Local pickup
If you are on Sydney’s Northern Beaches, local pickup is available free of charge. Choose it at checkout and we will email you to arrange a time and place — often this can be a handover at the club rather than a separate trip.
Delivery times
Once dispatched, typical Australia Post delivery times are 2–5 business days within NSW and 3–8 business days interstate. Regional and remote addresses take longer.
These are Australia Post’s estimates, not guarantees. We cannot control delays once a parcel has left us, but we will help you chase anything that appears to be lost.
Tracking
You will receive a tracking number by email when your order is dispatched. If it has not arrived within a few days of that email, check your spam folder before contacting us.
International orders
We do not currently ship outside Australia. If you sail one of these classes overseas and want something posted, email us and we will see what is possible — but you would be responsible for freight, duties and any local charges.
Damaged or missing parcels
If your order arrives damaged, take photos of the packaging and contents before unpacking any further and email us within 7 days. If a parcel has not arrived and tracking has stalled, contact us and we will lodge an enquiry with the carrier.
Nothing on this page limits your rights under the Australian Consumer Law.
Questions
Email info@skiffbits.com.au and we will get back to you.
Last updated: 3 September 2026